Enable Hide pointer while typing in the Mouse Properties
- Open Control Panel
- Double-click on Mouse to open the Mouse Properties
- Click the Pointer Options tab
- Under Visibility, place a check mark in Hide pointer while typing
- Click OK
Mouse pointer skips when hands placed in typing position
Bluetooth device not seen
Setting up Bluetooth:
Enable Bluetooth in the BIOS
1.Start the computer. While the Fujitsu logo is displayed, choose to enter the BIOS
On the keyboard, press F2
If the computer does not have a keyboard, follow the instructions on the screen for entering BIOS Setup
2. The BIOS Setup Utility opens with the Main tab highlighted. Use the arrow keys to select the Advanced tab (the stylus may be used on some Tablet PCs)
3. Highlight Internal Device Configurations and press Enter
4. The Internal Device Configurations screen displays. If necessary, change the Bluetooth(R): setting from Disabled to Enabled
5. Choose Exit Submenu and then select the Exit tab, select Exit Saving Changes and then Yes to confirm
6. The computer restarts
2. Install the Bluetooth software and drivers
1. A CD labeled Bluetooth Software CD is included with your Fujitsu computer
2. Load the CD in the CD Drive, it will automatically start the installation process, follow the onscreen instructions carefully.
The CD may ask to restart the computer, resume installation and restart again
In some cases, before the second restart an "End Task" dialog box will display. It is safe to press the [End Task] button, this will not affect the installation.
Other information about Bluetooth and the Bluetooth devices:
• If the Bluetooth device is enabled in the BIOS, but the software is not installed, a device name USB BT may show as a problem device in Windows Device Manager. Install the software from the Bluetooth Software CD
• An Unknown Device may be listed in Device Manager if the Bluetooth software is not installed correctly. The device driver is installed by running the Bluetooth Software CD.
o Once installed, the device is listed under System devices as Fujitsu FUJ02E1 Device Driver (the FUJ02E1 device controls power to the radio devices on the computer at the hardware level)
• The Bluetooth device will install many COM Ports, these are virtual COM Ports, the numbers are assigned by Windows which assigns port numbers as available during installation
Power DVD OEM - When is activation required?
GENERAL - POWERDVD ACTIVATION ISSUES
For the PowerDVD OEM version that ships with the computer, Activation is not required.
Activation would only be required if the customer goes to configuration, and trys/wants to upgrade.
"If you would like to add new features or upgrade your version of PowerDVD, please purchase a cd-key from Cyberlink's website. After you purchase, please input the CD key to activate PowerDVD."
"If you would like to add new features or upgrade your version of PowerDVD, please purchase a cd-key from Cyberlink's website. After you purchase, please input the CD key to activate PowerDVD."
Norton Internet Security 2009 cannot display activation window after reboot
To resolve this issue:
• Open Task Manager > Applications tab
• Locate and select Norton Internet Security 2009
• Click End Task
• Close Task Manager
• Double-click Norton Internet Security icon on desktop
• Norton Internet Security activation window will appear
• Click Activate Now
• Follow the wizard
Icons have disappeared from the desktop
This behavior usually occurs because the Show Desktop Icons feature is turned off.
If the user upgraded a previous version of Windows to Windows XP, and Show Desktop Icons was turned off in the previous Windows version, this setting is maintained, and user icons appear to be missing from the desktop. The Show Desktop Icons setting is ignored in previous versions of Windows if Active Desktop is turned off. In Windows XP, Active Desktop is always turned on and cannot be disabled.
Windows XP
1. Right-click on the desktop
2. Select Arrange Icons and ensure a check is placed next to Show Desktop Icons
3. Right-click again on the desktop and select Refresh
Windows Vista
1. Right-click on the desktop
2. Select View and ensure a check is placed next to Show Desktop Icons
3. Right-click again on the desktop and select Refresh
By default, the Show Desktop Icons feature is turned on for clean installations of Windows XP, but the Recycle Bin is the only icon that is put on the desktop. If you upgrade a previous version of Windows to Windows XP, all user icons remain on the desktop. By default, the My Computer, My Network Places, Internet Explorer, and My Documents icons are no longer put on the desktop for clean installations or upgrades. To add the My Computer, My Network Places, Internet Explorer, and My Documents icons back to your desktop:
Windows XP
1. Right-click on the desktop and select Properties
2. Select the Desktop tab and select the Customize Desktop button
3. Under Desktop icons, place a check in the box for the icons you want to appear on the desktop.
4. Select OK.
Windows Vista
1. Right-click on the desktop and select Personalize
2. Select Change Desktop Icons
3. Place a check in the box for the icons you want to appear on the desktop
How to enable CD recording in Windows XP
The "Enable CD recording on this drive" setting turns on the built-in CD recording features included with Windows XP. The only reason to disable this feature is if you always prefer to use a third-party program and want to avoid any possible conflict between that program and Windows XP. If you don't see a Recording tab, then Windows XP doesn't recognize your CD burner's recording capabilities.
How to enable CD recording in Windows XP
1. Open My Computer, right-click the CD Drive icon, and select Properties
2. Select the Recording tab
3. Make sure the "Enable CD recording on this drive" check box is selected
How to disable the Power Savings Utility
To disable the Power Savings Utility from startup, follow these steps:
1. Select Run from the Start Menu
2. Type in: msconfig
3. Find the program TrayManager under the Startup tab
4. Uncheck TrayManager to disable
5. Restart to apply the changes
How to activate Windows Vista if system was activated by a Volume License or OEM installation
This problem may occur because a specific system setting is removed when a program runs with administrative credentials. The removal of this system setting may cause a BIOS validation check to fail. The BIOS validation check is part of the system activation process. Therefore, you may be prompted to activate Windows Vista, even though the system did not previously require activation. For example, this problem is known to occur when you use Intuit QuickBooks 2007. However, this problem may also infrequently occur when you install other programs or device drivers.
Windows Vista activation is stored in the BIOS region on Fujitsu LifeBook OEM Windows Vista systems. This BIOS region is not preset on our replacement system boards (it needs to be programmed). Once the system board is replaced, Windows Vista will search for that region on the system board, and if it detects a change the End-User will be prompted to reactivate.
To resolve this problem if it has already occurred, use one of the following methods:
• If you have been prompted to activate Windows Vista, and you have not used the product key to manually activate Windows Vista, install update 931573 by running Windows Update or clicking direct link below.
• If you have been prompted to activate Windows Vista, and you have used the product key to manually activate Windows Vista, install update 931573 by running Windows Update or clicking direct link below and activate Windows Vista by telephone.
Note: If Windows Vista was preinstalled by an OEM, the product key appears on a sticker on the case of the computer.
Click below for a direct link to the Microsoft Article on this issue that provides a direct download of KB931573. http://support.microsoft.com/kb/931573/en-us
Fingerprint Application for Vista
The Vista fingerprint application (Softex OmniPass) is not published for download from the Fujitsu Support website due to licensing restrictions.
The software is available two ways, depending on the computer:
1. For computers pre-installed with Vista, the software is on the Drivers and Applications disc
2. For computers which were upgraded from XP to Vista, the software is on the Fujitsu Vista Upgrade Support DVD (FPC90-1650-01)
Fujitsu does provide FPC90-1650-01 if needed.
Slow System Performance
Slow performance is usually cause by malicious softwares in your computers such as virus, trojans and spyware. Protect your computer before you lose all important files such as photos, videos and documents. Download an anti-virus that won't slow down your system. Click antivirus below.
Factors that triggers slow system:
1. HDD full
2. Computer is infected by a virus
3. Too many programs installed in the system
4. Memory/RAM is too small
Follow all 3 steps to troubleshoot this issue:
Run Msconfig:
Msconfig - Disables start up files from automatically running in the system. This will make the system boot faster and will lessen the system resources. It will also increase the paging file or "Virtual Memory". Note that Msconfig is a temporary fix.
1. Click Start and Click Run
2. Type msconfig
3. Click Start Up tab
4. Click disable all on the bottom right corner. Make sure to check the antivirus
5. Click close and click restart later
Run Disk Cleanup:
Disk Cleanup - This is a computer maintenance utility included in Microsoft Windows designed to free up disk space on the computer users' Hard Drive such as Temporary internet files and Recycle Bin.
1. Click Start and click My Computer
2. Right click Local Disc C: and click Properties
3. Click Disk Cleanup button
4. Put a check on all the files to delete and click OK
Increase Paging File:
Paging File - A program developed by Microsoft Windows also known as virtual memory operating systems to help ensure that the data you need is available as quickly as possible. The operating system copies a certain number of pages from your storage device to main memory.
1. Click Start and right click on My Computer
2. Click the Advanced tab
3. Under Performance click Settings
4. Click Advance tab
5. Click Change
6. Click the System Manage Size radio button
7. Click Set and restart the computer
REMEMBER, ALWAYS BACK UP YOUR FILE!
Some troubleshooting involve loss of data. Back up your hard drive to avoid losing your precious photos, videos and important documents. Acronys can centainly help you with this. With Acronis True Image Home 2010, rest assured that all your important data including images, music, documents and applications are well protected and can easily be recovered in the event of any disaster. Click the image below.