"Page Cannot Be Displayed"

Here are some general steps to follow to troubleshoot the "Page Cannot Be Displayed" error when a working internet connection exists:

Note: This usually means there isn't a connection being detected, so before troubleshooting the software sides of the issue make sure all hardware is connected and modem/cable modem/dsl lights are active.

1. Open IE (Internet Explorer) and try to browse
o Able to browse, issue is already resolved
o Error Message Appeared: “Page Cannot Be Displayed” proceed to step 2

2. Clear Cache and Cookies on your browser. See how
o Able to browse, issue is already resolved
o Unable to browse proceed to step 3

3. Disable Antivirus and firewall and try to browse
o Able to browse, issue is already resolved
o Unable to browse proceed to step 4

4. Boot to safemode with networking and try to browse. See how
o Able to browse, issue is already resolved
o Unable to browse proceed to step 5

5. Use another browser to test e.g. Mozilla Firefox or Google Chrome.
o Able to browse using another browser that is installed, the hardware is working properly and the issue is related to some sort of Internet Explorer setting
o The customer can't browse, proceed to step 6

6. Do system restore. See how.

7. if all instructions above failed please contact Fujitsu Technical Support at 800-8FUJITSU (1-800-838-5487) for more assistance or contact Internet Service Provider (ISP) for possible connectivity issue.